data protection

data protection

Data protection declaration We take the protection of your personal data very seriously and strictly adhere to the rules of the currently applicable General Data Protection Regulation (GDPR, EU Regulation 2016/679). Personal data is only collected on our website, our apps and all services to the extent necessary and is always processed for a specific purpose. Within the data protection declaration, we differentiate between general information about the website and information that is relevant to you as a private individual or as a corporate customer. Person responsible and contact Michael H. Seemann Im Fischgarten 24 73466 Lauchheim T: 49 151 2348 1611 M: michael.seemann (@) gmx.com Processing within the Seemann heat pump website General data protection declaration Information obligations according to Art. 13 EU General Data Protection Regulation ( GDPR) When you access our websites, information about the access (date, time, page viewed, IP address) is stored as log files on our server. We do this for the legitimate interest of monitoring technical operations, optimizing our information offering and detecting attacks on our website. We evaluate this data in anonymized form exclusively for our own statistical purposes. The log files are deleted after three months. The processing takes place on behalf of the Seemann heat pump website. As a rule, we do not collect any personal data when you use our website. If you contact us using the contact forms provided, your email address and your other personal data will only be used for individual correspondence to answer your request. We guarantee that your information will only be used by us, will not be passed on and will be treated confidentially in accordance with the applicable legal regulations. An exception is the transfer to processors who work exclusively on our instructions, do not use the data for their own purposes and are bound by their own agreements to the data protection obligations of the General Data Protection Regulation. Due to our legitimate interest in minimizing payment defaults, in some cases we pass on information to credit insurance companies, credit reporting agencies and debt collection companies during the application, implementation, payment process and in the event of impending payment default. These companies process the data received under their own responsibility and also use it for the purpose of profiling (scoring) in order to provide their contractual partners with information on, among other things, creditworthiness. You have the right to information, correction and deletion of data at any time, the right to restrict processing, to object to processing (in particular to object to the sending of direct advertising) and the right to lodge a complaint with a supervisory authority. General inquiries The data of your inquiry (name, contact details, content of the inquiry, history of previous contacts with us), which you send via the contact form or to us by email, will be used by us for customer service (pre-contractual measures) and for marketing purposes (legitimate interest in... Sending direct advertising by post). We will delete your data 3 years after your last request, unless there are legal obligations to retain the data. Competitions Participation in competitions is voluntary and the personal data entered will be used to notify the winner. Newsletter Inclusion in our newsletter is voluntary and based on your express consent. The mandatory fields are used to assign the responsible sales contact. Registration is only valid after confirmation (double opt-in). The consent is valid until revoked; an option to revoke is included in every newsletter email. In addition to your contact details, when you use the newsletter, your usage behavior while reading is also recorded and used for statistical evaluations. Real-time chat (LiveChat) Real-time communication with interlocutors is possible via our website, so that you can quickly clarify questions in the form of a text chat or be named a contact person at Windhager responsible for your topic to whom your inquiry can be forwarded becomes. We use services from LiveChat Inc. for this purpose. Our partner LiveChat Inc. is not permitted to use the data collected for its own purposes and is bound to the requirements of the General Data Protection Regulation via an order processing agreement. In connection with this processing, data is also transferred to LiveChat Inc.. LiveChat Inc. is an active participant in the Privacy Shield Agreement. This means an appropriate level of protection for your personal data based on a decision by the European Commission in accordance with Art. 45 GDPR. Note on the use of cookies This website uses software to analyze the use of the website. By evaluating this data, valuable insights into the needs of users can be gained. These findings help to further improve the quality of the offering. So-called cookies are also used in this context. Cookies are text files that are stored on the website visitor's computer and thus enable a visitor to be recognized on an anonymous basis. Cookies can generally be rejected or deleted using the appropriate browser settings. Vimeo Our website uses plugins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA. When you visit one of our pages equipped with a Vimeo plugin, a connection to Vimeo's servers is established. The Vimeo server is informed which of our pages you have visited. Vimeo also obtains your IP address. This applies even if you are not logged in to Vimeo or do not have an account with Vimeo. The information collected by Vimeo is transmitted to the Vimeo server in the USA. If you are logged into your Vimeo account, you enable Vimeo to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your Vimeo account. Further information on how to handle user data can be found in Vimeo's privacy policy at: https://vimeo.com/privacy. Hosting The website is hosted at: IONOS SE, Elgendorfer Str. 57, 56410 Montabaur The server location and the associated personal data that is generated during your visit to the website is/are in Germany. Google Analytics This website uses Google Analytics, a web analysis service provided by Google LLC. (“Google”). The information generated by the Google cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google has joined the EU-US Privacy Shield Agreement and therefore, according to the decision of the EU Commission or in accordance with Art. 45 GDPR, there is an appropriate level of data protection when processing data. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install http://tools.google.com/dlpage/gaoptout?hl=de. Further information on terms of use and data protection can be found under the Google Analytics terms and conditions or under the Google Analytics overview. We would like to point out that on this website Google Analytics has been extended by the code "gat._anonymizeIp();" has been expanded to ensure anonymized collection of IP addresses (so-called IP masking). Google ReCaptcha Some of our internet forms are protected against the use of bots. Bots are programs that automatically enter data into forms at high frequency, thus affecting the system. To protect ourselves from this, we use “ReCaptcha” from the provider Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. You can find a data protection declaration at https://www.google.com/policies/privacy/, options for opting out can be found at https://adssettings.google.de. Google LLC is an active participant in the Privacy Shield Agreement (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active). This means an appropriate level of protection for your personal data based on a decision by the European Commission in accordance with Art. 45 GDPR. Google DoubleClick We use the services of Google DoubleClick or Google AdWords to display or distribute online advertising. These services are provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google DoubleClick recognizes your visit to our website and you will also receive online advertising for our offers on other websites. You can find an option to opt out at https://adssettings.google.de Google LLC is an active participant in the Privacy Shield Agreement (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active). This means an appropriate level of protection for your personal data based on a decision by the European Commission in accordance with Art. 45 GDPR. Use of Facebook Social Plugins We use social plugins (“plugins”) from the social network Facebook based on our legitimate interests (ie interest in the analysis, optimization and economic operation of our online offering within the meaning of Art. 6 Para. 1 lit. f. GDPR). .com. These are operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). The plugins can display interaction elements or content (e.g. videos, graphics or text posts) and can be recognized by one of the Facebook logos (white “f” on a blue tile, the terms “Like”, “Like” or a “thumbs up” sign). ) or they are marked with the addition “Facebook Social Plugin”. You can see what the individual social plugins look like here: https://developers.facebook.com/docs/plugins/. Facebook is certified under the Privacy Shield Agreement and, through this or in accordance with an adequacy decision by the EU Commission in accordance with Article 45 GDPR, offers a guarantee that it will comply with European data protection law or have an appropriate level of data protection. (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active). When a user accesses a function of this online offer that contains such a plugin, their device establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to the user's device and integrated into the online offering. User usage profiles can be created from the processed data. We therefore have no influence on the amount of data that Facebook collects with the help of this plugin and therefore only inform users according to our level of knowledge. By integrating the plugins, Facebook receives the information that a user has accessed the corresponding page of the online offering. If the user is logged in to Facebook, Facebook can assign the visit to their Facebook account. When users interact with the plugins, for example by clicking the Like button or leaving a comment, the corresponding information is transmitted from your device directly to Facebook and stored there. If a user is not a member of Facebook, there is still the possibility that Facebook will find out and store their IP address. The purpose and scope of data collection and the further processing and use of the data by Facebook as well as the related rights and setting options to protect the privacy of users can be found in Facebook's data protection information: https://www.facebook.com/about/privacy/ . If a user is a Facebook member and does not want Facebook to collect data about them via this online offering and link it to their member data stored on Facebook, they must log out of Facebook and delete their cookies before using our online offering. Further settings and objections to the use of data for advertising purposes are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads or via the US website http://www.aboutads.info /choices/ or the EU site http://www.youronlinechoices.com/. The settings are platform-independent, meaning they are applied to all devices, such as desktop computers or mobile devices. Switching off the use of data for advertising purposes does not stop the display of advertising, but does not stop the collection of data itself. Facebook Pixel In some cases we place advertising on the social media platform Facebook. This is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). When you click on this advertisement you will be redirected to our own website. Using the information from Facebook Pixel, we can check which advertisements were more and which were less successful. For this purpose, it is logged which pages of our website were viewed after clicking on the advertisement. Facebook is certified under the Privacy Shield Agreement and, through this or in accordance with an adequacy decision by the EU Commission in accordance with Article 45 GDPR, offers a guarantee that it will comply with European data protection law or have an appropriate level of data protection. (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active). The purpose and scope of data collection and the further processing and use of the data by Facebook as well as the related rights and setting options to protect the privacy of users can be found in Facebook's data protection information: https://www.facebook.com/about/privacy/ . If a user is a Facebook member and does not want Facebook to collect data about them via this online offering and link it to their member data stored on Facebook, they must log out of Facebook and delete their cookies before using our online offering. Further settings and objections to the use of data for advertising purposes are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads or via the US website http://www.aboutads.info /choices/ or the EU site http://www.youronlinechoices.com/. The settings are platform-independent, meaning they are applied to all devices, such as desktop computers or mobile devices. Switching off the use of data for advertising purposes does not stop the display of advertising, but does not stop the collection of data itself. Information for companies As part of the business relationship with the companies on the Seemann heat pump website, personal data of customers, interested parties, suppliers or other business partners are used for the purpose of ordering and delivering products and services, sales activities, training and education, purchasing, etc Accounting, customer service and for the purpose of sending direct advertising. Names and contact details, any agreements, qualifications obtained and communication and order history are processed. The provision of the above-mentioned data is necessary for the business relationship, as contractual or legal obligations cannot otherwise be met. The processing takes place on behalf of the Windhager Group. In principle, the data will not be passed on to third parties without consent, unless this is required for legal reasons. There is also no data transfer to countries outside the European Union or to international organizations. The exception is the transfer to processors who work exclusively on the instructions of the Seemann Heat Pump website, do not use the data for their own purposes and are bound by their own agreements to the data protection obligations of the General Data Protection Regulation. After the statutory retention requirements have expired, the data will be stored for a maximum of three years from the last contact. You have the right to information, correction and deletion of data at any time, the right to restrict processing, to object to processing (especially with regard to sending direct advertising) and the right to data portability to another person responsible. You also have the right to lodge a complaint with a supervisory authority.
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